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Offers and Promotions

  • I deposited and have not yet received the deposit bonus offer.
  • I haven't received my Daily Deal Reward.
  • How can I opt-in to receive bonus offers on my account?
  • How do I opt-out of receiving communications?
  • I don’t want to receive marketing offers. How do I unsubscribe?
  • Why did my winnings from my free spins go to my casino bonus balance?
  • What are Bingo Bonuses (BBZ)?
  • How can I use my Bingo Bonus Money (BBZ)?
  • Can I withdraw my Bingo Bonus Money?
  • How can I use my Casino Bonus Money [CBZ]?
  • What are Casino Bonuses [CBZ]?
  • Can I withdraw my Casino Bonus Money?
  • How can I convert my Casino Bonus Money to real cash?
  • I had free spins and now they’ve gone – why?
  • What is Max Bet Infringement?
  • Where can I keep track of my wagering requirement?
  • Can I swap my Casino Bonus Money to Bingo Bonus Money?
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