If you have made a deposit and your deposit offer has not automatically triggered, please try the following steps:
- Refresh the page to update your account.
- Check your account notifications to see if the spins have been credited.
- Review the promotion details to ensure the minimum deposit amount is correct. Make sure the required deposit is made in one single transaction to trigger your bonus.
- Deposit method: Note that deposit bonuses are credited only when a deposit is made using a debit card. E-wallets are not eligible.
Review Promotional Terms: Please see our Promotional Terms for more information.
If these steps do not resolve the issue, our Customer Support team will be happy to assist you further.
You can contact our Customer Support team 24/7 via Live chat or email at support@bingodiamond.com