A deposit failing, can happen for a number of reasons. Here are a few things you can check from your side:
- Check to ensure you have the funds available in the account you are depositing from. Lack of funds will see a deposit return as failed.
- Check the details you are entering are accurate to your card. Any incorrect information entered, will see a deposit return as failed.
- Check that there are no active blocks or freezes on the account you are trying to use. These can also be applied by the bank, to prevent gambling, so do check with them.
If you have checked all of the above and are still experiencing issues, you can contact our 24/7 Customer Support team.
You can contact our Customer Support team 24/7 via Live chat or email at support@bingodiamond.com