Technical Issues
- I can’t load the games. What can I do?
- Why am I getting an error message when I rotate the screen on my mobile or tablet?
- I can’t load my account history.
- I have an old gaming session still open – how do I close it?
- What are my privacy rights?
- Why did I receive ‘session timed out’ error message?
- Why can’t I access some parts of the website on mobile?
- Why can’t I load the banking section on the site?
- My casino free spins round is not loading – how can I claim my free spins?
- What devices are compatible with your gaming platform?
- I can’t log in to the bingo lobby.
- My internet disconnected – will I lose my bingo tickets?
- I don’t have sound on the bingo games - what can I do?
- Can I change the size of the game screen?
- When I load the games, the screen is too small to play on.
- What browser should I use to play on your site?