We strive to ensure the highest of safety and security when using our site. However, there are instances where you can help to ensure your information is kept extra secure.
Here are a few of the best practices, for account security:
- Keep your Username and Password private. Do not share this with anyone. We would never ask for your account password.
- Always make sure to log out when you are finished.
- Use a strong password, that is unique to any other site you use.
- Do not set your browser to 'Remember Password'. You can change this in the security settings on your browser.
- Change your password every 30-60 days for optimal security.
Creating a strong and unique password can be one of the easiest ways to protect your account. Here are some tips for creating a safe and secure password:
- Longer passwords will be more secure. Try to make your password 10+ characters long.
- Use a mixture of lowercase, uppercase, and numbers.
- Use a different password for each account you have.
- Avoid using obvious passwords such as birthdates, phone numbers, words such as 'password' or sequences such as '1234abcd'.
A lot of online fraud begins with an email/SMS that appears to be from a trusted source. These are known as 'phishing'. Phishing is an online scam where criminals attempt to get sensitive information from you, by sending emails/SMSs that appear to be from legitimate companies.
Here are a couple of things you can check for, if you are unsure of an email or SMS you have received, claiming to be from us:
- The sender's email address. Our email will always end with the name of the website.
- Broken English. Phishing content often contains very bad spelling and/or grammar.
- Fake links. Roll your cursor over the link to check if it directs you to a trusted site.
If you think your account details may have been compromised or you are in doubt about an email or SMS you receive that claims to be from us, please contact our 24/7 Customer Support team.
You can contact our Customer Support team 24/7 via Live chat or email at support@bingodiamond.com