When requesting to change your account details, this is generally a straightforward process.
However, there are certain details, that would require some verifying evidence before it can be altered.
Below you can see our guide for changing your account details:
1. Updating Basic Account Details
If you need to update details such as your Email, Phone Number or Password/Username you can contact our 24/7 Live Chat team for instant assistance in updating these.
2. Updating Verifying Details
If you need to change details such as a First or Last Name, an Address or your Date of birth, we would require supporting evidence to make these changes.
(For example, if you wish to change your surname due to Marriage, a copy of your Marriage certificate would be required to alter this.)
If you have any questions or documents you need to send, please direct these to our 24/7 Customer Support team.
You can contact our Customer Support team 24/7 via Live chat or email at support@bingodiamond.com